Klept

Support

Italiano

Need help with Klept, or found something that does not work? Write to info@danielearcuri.com. Please say which iPhone or iPad and iOS or iPadOS version you use. Do not attach your screenshots unless you want to.

Common questions

What does the free limit mean?
You can import 40 unique screenshots in total, rather than 40 per month. Deleting an import does not reset the allowance. Klept Pro removes the limit with a one-time purchase; the price in your currency is shown before purchase.

Where are my screenshots stored?
In Klept’s separate local library on your iPhone or iPad. Klept has no server and needs no account, so nothing is uploaded. Importing copies screenshots into Klept; it does not move or organise the originals in Photos.

How do I restore my Pro purchase on a new iPhone or iPad?
Open the Pro screen in Klept and tap “Restore Purchase”. You need to be signed in with the same Apple ID used for the purchase.

How do I lock Klept?
Protection is optional: enable it in Klept settings. The device uses Face ID or Touch ID where available, with your device passcode as a fallback. Check your device settings if biometric authentication does not work.

Klept does not find my screenshots.
Open your device’s Settings → Apps → Klept → Photos and allow access to your photo library.

How do I delete everything?
Delete the app: its local library is removed from your device; the original screenshots in Photos remain. We hold nothing elsewhere.

I want a refund.
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.